USING YOUR OUT-OF-NETWORK BENEFITS FOR ACUPUNCTURE

HOW ACUPUNCTURE REIMBURSEMENT WORKS

Even if we're not in your insurance network, you may still have coverage. Many insurance plans offer out-of-network benefits that reimburse you for acupuncture treatments.

Here's the simple process:

  1. Pay for your treatment at time of service

  2. We provide an acupuncture Superbill (detailed receipt)

  3. You submit the Superbill to your insurance

  4. Your insurance reviews and sends you reimbursement

WHAT’S AN ACUPUNCTURE SUPERBILL?

A Superbill is your key to reimbursement. It's a detailed receipt that includes everything your insurance needs:

  • Treatment dates and diagnosis codes

  • Procedure codes for acupuncture services

  • Our practice information and tax ID

  • Total amount paid

We automatically prepare Superbills for any patient who requests one—just ask at checkout or contact us after your visit.

GETTING THE MOST FROM YOUR BENEFITS

Before your first visit, call your insurance and ask these specific questions:

  • Do I have out-of-network benefits for acupuncture?

  • What's my out-of-network deductible?

  • What percentage will you reimburse?

  • How many acupuncture visits do you cover per year?

  • What's the process for submitting superbills?

Pro tip: Write down the representative's name and reference number. Insurance companies sometimes give different answers, so documentation helps.

SUBMITTING YOUR SUPERBILL FOR REIMBURSEMENT

Most insurance companies offer multiple ways to submit:

  • Online portal (usually fastest)

  • Mobile app

  • Mail with claim form

  • Fax

Processing typically takes 2-4 weeks. If your claim is denied, don't give up—sometimes resubmitting with additional information helps.

FSA AND HSA FOR ACUPUNCTURE

Good news: Acupuncture is FSA and HSA eligible! Using your Health Savings Account or Flexible Spending Account is often easier than dealing with insurance reimbursement. Just use your FSA or HSA card like any debit card at checkout.

OUR RATES

Transparent pricing for out-of-network patients:

  • Initial consultation: $150

  • Follow-up treatments: $100

  • Package options available

Even without insurance reimbursement, many patients find our rates comparable to their in-network copays and deductibles.

READY TO START?

Don't let insurance complications keep you from getting the care you need. Book your appointment and we'll help you navigate the reimbursement process.

Have United Healthcare? [Check our in-network coverage →]

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Questions about Superbills or reimbursement? Email us at billing@pointprescription.com